Elke Barter Design

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Putting Websites into my Clients Capable Hands

Today, I made my first video for a client. It was a training video, to help them understand how the back-end of their new website is structured. And while I'm generally more comfortable behind a screen than in front of a camera, this felt like the best of both worlds. I used the Quicktime screen record feature and was able to use my mouse to steer the client around the in's and out's of their site. They can watch it whenever they need a refresher, and I can rest assured that they have the basics handled.

And while the sound of my own voice makes me cringe, I knew the end result was important. The best part of this new offering, for both of us (I hope), is that they get to make changes to their site without me. The site that they paid for, and should not have to continue paying for, every time they want to make a change. I am always here to help when they need me, but Squarespace, my favorite website builder, is meant to be used and explored in their own, less nasally voice. Not mine.